Every so often a pleasant surprise arrives in your mailbox.

This morning it was a friend and customer in England Simon Hawthorne sending us a picture of him showing one of our bags to British Prime Minister Gordon Brown.

“He’s very supportive of the reusable bag campaign” wrote Simon “and with all that’s happening – Zimbabwe, petrol […]

Seattle’s mayor  Greg Nickels and City Council President Richard Conlin have proposed a 20 cent “green fee” on all disposable shopping bags. It targets both paper and plastic bags at grocery, drug and convenience stores, says this story in LA Times. “The answer to the question ‘paper or plastic’ is neither: Both harm the environment,” […]

I just read this fascinating article “9 rules of innovation from Google”. The most awesome statement there was “…believing that we can build a successful business without compromising our standards and values.” We all want to be good guys and those of us who have discovered that you can be a good guy and make […]

I just read a blog by an old friend named Ajit Balakrishnan where he, in his position as Chairman of the Indian Institute of Management, Calcutta said he was impressed when a Professor suggested adding ethics to the course content. 

Someone argued that ethics can’t be taught. This, in my opinion, is pure nonsense.

Let’s try and […]

My daughter Kaajal got this mail from Margie Shepherd a few days back. What a thrill we get when a customer takes the time to write and say such wonderful things. This is one of the nicest things about being in this business.
“The bags just got in! They look beautiful […]

Never mind how many customers write in telling us how happy they are with our work, the thrill never fades. We started this morning with a smile on our faces thanks to Mahima Mahadevan writing in with some very kind things to say. Here’s what Mahima wrote:
“I ordered 1000 bags from Norquest in August 2007 […]

Writing a blog is so much fun, because I get to browse the net to seek interesting things to write about and some of the stories I find are a real joy to read. Today, I happened on to another blog, dedicated to candy! It’s called – you guessed it – Candyblog! Its written by […]

When Dr.Stafford at Tufts University wanted cotton bags for a conference she searched the net and found us amongst many others and even though we were located in India, she decided to check us out.
The quality of mails she received quickly set to rest the initial qualms she had about […]

Some time back we made some bags for the United Nations Population Fund in Suva, Fiji. They were thrilled with the bags we did and Vela Serukalou just wrote my daughter Kaajal a mail which says
“Hi Kaajal, So sorry for the delay in sending this to you. I am working on getting those pictures […]

When you do a business where you don’t actually meet your customers, it’s so nice when you hear from them telling you they like how you work. Specially when they take the time to shoot and send you a picture too. Here’s a mail my daughter Kaajal got today.
“Working with Norquest was an absolute […]